PixelForge help

Support

Need help with PixelForge, purchases, model downloads, privacy lock, gallery exports, or image generation? Contact support directly.

Support email: jeffreyburns@me.com

Quick help topics.

Include your device model, iOS or iPadOS version, PixelForge version, and a short description of what happened when you email support.

Restore purchases

Open the app's purchase screen and use restore purchases. Confirm you are signed into the Apple Account that made the purchase.

Model downloads

Use Wi-Fi when possible, keep PixelForge open during large downloads, and confirm there is enough local storage available.

Generation issues

Try a shorter prompt, a smaller image size, or a different model. Restart the app if generation appears stuck.

Privacy lock

If privacy lock is enabled, use your device authentication to unlock PixelForge. Permission settings are managed in iOS or iPadOS Settings.

PixelForge app icon

For App Review

Reachable contact information.

This page is intended to be used as PixelForge's App Store Connect Support URL. It provides a direct contact method and links to the privacy policy and terms of use.